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Returns


Are Returns Accepted?

Yes, we accept returns under most conditions. These conditions are outlined below in greater detail. So long as your return meets the following requirements the process should be hassle free.

Product Condition

Returned products must be in reasonable condition. Products that have been soldered, crashed or damaged by abuse are ineligible for return for a full refund. Damage from crashes, incorrectly connected or improperly powered electronics will not be returnable.

Return Timeline

Requests for return must be initiated within 30 calendar days of delivery. No requests received after this period will generally be accepted for refund. We may, at our sole discretion, offer other options. These options may include exchange, replacement or product substitution.

Accessories and Original Packaging

If returning a product for refund, all retail packaging and accessories are required to be included. Examples of retail packaging and accessories include (but are not limited to) product manuals, cables and branded packaging.

Return Shipping Cost

In cases where it can be determined the product is DOA, we will cover 100% of the return and re-delivery shipping cost. If the product is being returned for reasons other than defect, the customer will be responsible for return shipping.

Submit a Return Request:

Use the form below to either submit a new return request or provide additional follow up information for an already-issued request.

Your Name:

Your Email Address:

Phone Number (Optional):

Order ID:

Reason for Return

Please provide additional information below:

Drone Kits

• Brushless Drone Kits
• Brushed Drone Kits
• Ready-to-Fly Models (RTF)

Electronics

• Brushless Motors
• Brushed Motors
• ESCs (Speed Controllers)
• ESC/Motor Combos
• Flight Controllers
• Flight Controller/ESC Combos
• GPS
• Power Distribution Boards
• Radio Controllers
• Radio Transmitters
• Radio Receivers
• Sensors & Modules
• Voltage Regulators

FPV Equipment

• Antennas
• Coaxial Connectors
• Cameras
• Camera & Transmitter
• Complete FPV Kits
• FPV Goggles
• FPV Monitors
• Gimbals and Gimbal Accessories
• Monitor Mounts
• OSD Modules
• Video Transmitters
• Video Receivers

Frames & Accessories

• Drone Frames
• Landing Gear
• Motor Mounts
• Propellers
• Radio Accessories
• Accessories

Batteries

• LiPo Batteries
• Chargers & Accessories
• Charging Cables
• Battery Connectors
• Battery Holders

Electrical

• Buzzers
• Cables & Leads
• Capacitors
• Connectors
• DC Fans
• LED Lights
• Servos
• Soldering Tools
• Switches
• Wire

Hardware & Materials

• Ball Bearings
• Carbon Fiber Products
• Fiberglass Panels
• Honeycomb Composite
• Fiberglass Fabric
• Screws & Nuts
• Standoffs & Spacers
• Tube Clamps
• Wire
• Liquid Silicon Pigment

Tools & Repair

• Cutting & Milling Tools
• Jigs & Clamps
• Replacement Parts
• Soldering Tools
• Tools & Work Accessories

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